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Modern Delivery Management

Lead delivery across teams with modern practices, clear metrics, and practical AI adoption.

Overview

For experienced delivery professionals, this program looks at how to lead delivery across teams: improving flow, using metrics well, managing cross-team dependencies, and adopting AI responsibly.

Who it is for

  • Delivery and Program Managers
  • Engineering managers
  • Technology leaders

Learning objectives

  • Assess and improve delivery flow
  • Choose metrics that encourage the right behavior
  • Coordinate delivery across teams
  • Lead responsible AI adoption in delivery

Topics and modules

  1. Module 1

    Delivery as a system

    • Flow and bottlenecks
    • Team structures
    • Continuous improvement
  2. Module 2

    Measuring delivery

    • Useful metrics
    • Avoiding vanity metrics
    • Reporting to leadership
  3. Module 3

    Leading at scale

    • Cross-team dependencies
    • Scaled Agile considerations
    • AI adoption

Practical exercises

  • Map a delivery value stream and find constraints
  • Design a delivery metrics dashboard
  • Create an improvement roadmap

Expected learning outcomes

  • Diagnose delivery problems systematically
  • Lead improvement using meaningful data
  • Plan responsible AI adoption in delivery teams

Bring this program to your group

Each program can be shaped around your learners, their experience, and your goals.